Contact & First Consultation

Taking the First Step

Purpose of the first contact

The first contact with Geneva Surgery is designed to be clear, structured and reassuring. It represents the starting point of a thoughtful process focused on understanding your situation, assessing risks and defining the most appropriate strategy.

Clarification rather than urgency

Whether you are seeking an opinion, a second opinion or surgical care, the objective of the first consultation is not to rush towards intervention, but to provide clarity and guidance.

Appointment organisation

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The First Consultation

Comprehensive medical assessment

The first consultation is dedicated to a comprehensive assessment of your medical situation. It includes a detailed discussion of symptoms, medical history, lifestyle and personal expectations. Clinical examination is performed, and all available imaging and medical documentation are reviewed carefully.

Role of the surgeon and shared understanding

The role of the surgeon at this stage is to analyse the situation objectively, explain findings in clear terms and outline possible management options, including non-surgical alternatives when appropriate. Risks, benefits and limitations of each option are discussed transparently to support informed decision-making.

Risk management philosophy

This consultation reflects a risk management approach, allowing each patient to become a well-informed partner in the decision process.

Organisation and Next Steps

Explanation of the care pathway

When surgery is considered, the organisational pathway is explained in detail. This includes preoperative assessments, anaesthesia consultation, perioperative planning and postoperative follow-up. Each step is anticipated to ensure continuity, safety and predictability throughout the surgical journey.

Alternative strategies when surgery is not indicated

If surgery is not indicated or can be deferred, appropriate guidance, monitoring or referral is proposed.

Continuity of Care

Direct communication and coordination

Care at Geneva Surgery is based on direct and consistent communication. Patients have access to their surgeon throughout the process, and collaboration with anaesthesia, physiotherapy and referring physicians ensures continuity before and after surgery.

Multidisciplinary integration

For complex or oncological conditions, management is integrated within multidisciplinary boards, ensuring that decisions remain aligned with a global therapeutic strategy.

Contact Information

Appointment organisation

Appointments are organised directly through the clinic. Administrative staff coordinate scheduling, documentation and, when necessary, communication with referring physicians or international services.

Urgent situations

For urgent situations, appropriate guidance is provided to ensure timely and safe care.