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Contact & First Consultation

Taking the First Step

Purpose of the first contact

The first contact with Geneva Surgery is designed to be clear, structured and reassuring. It represents the starting point of a thoughtful process focused on understanding your situation, assessing risks and defining the most appropriate strategy.

Clarification rather than urgency

Whether you are seeking an opinion, a second opinion or surgical care, the objective of the first consultation is not to rush towards intervention, but to provide clarity and guidance.

Appointment organisation

The First Consultation

Comprehensive medical assessment

The first consultation is dedicated to a comprehensive assessment of your medical situation. It includes a detailed discussion of symptoms, medical history, lifestyle and personal expectations. Clinical examination is performed, and all available imaging and medical documentation are reviewed carefully.

Role of the surgeon and shared understanding

The role of the surgeon at this stage is to analyse the situation objectively, explain findings in clear terms and outline possible management options, including non-surgical alternatives when appropriate. Risks, benefits and limitations of each option are discussed transparently to support informed decision-making.

Risk management philosophy

This consultation reflects a risk management approach, allowing each patient to become a well-informed partner in the decision process.

Organisation and Next Steps

Explanation of the care pathway

When surgery is considered, the organisational pathway is explained in detail. This includes preoperative assessments, anaesthesia consultation, perioperative planning and postoperative follow-up. Each step is anticipated to ensure continuity, safety and predictability throughout the surgical journey.

Alternative strategies when surgery is not indicated

If surgery is not indicated or can be deferred, appropriate guidance, monitoring or referral is proposed.

Continuity of Care

Direct communication and coordination

Care at Geneva Surgery is based on direct and consistent communication. Patients have access to their surgeon throughout the process, and collaboration with anaesthesia, physiotherapy and referring physicians ensures continuity before and after surgery.

Multidisciplinary integration

For complex or oncological conditions, management is integrated within multidisciplinary boards, ensuring that decisions remain aligned with a global therapeutic strategy.

Contact Information

Appointment organisation

Appointments are organised directly through the clinic. Administrative staff coordinate scheduling, documentation and, when necessary, communication with referring physicians or international services.

Urgent situations

For urgent situations, appropriate guidance is provided to ensure timely and safe care.

International Patients

A Trusted Medical Environment in Geneva

Standards applied to international patients

Geneva Surgery welcomes international patients seeking advanced surgical care within a structured, secure and highly coordinated medical environment. Based in Geneva, Switzerland, the practice benefits from a long-standing tradition of excellence in healthcare, combining medical expertise, modern infrastructure and a high level of organisational reliability.

Equality of care standards

International patients are managed with the same standards of precision, safety and individualisation that define all clinical activities at Geneva Surgery.

Main entrance of Clinique Générale-Beaulieu in Geneva

International Surgical Care within a Trusted Swiss Institution

Institutional setting

Geneva is internationally recognised for the quality of its healthcare system, its political stability and its accessibility. Geneva Surgery operates within Clinique Générale Beaulieu, part of Swiss Medical Network, offering state-of-the-art surgical and medical facilities, experienced multidisciplinary teams and comprehensive perioperative support.

Continuity and discretion

This environment allows complex surgical care to be delivered with efficiency, discretion and continuity, within a well-established institutional framework familiar to international patients.

Personalised Coordination of Care

Preoperative evaluation and planning

Care for international patients is organised in a structured and anticipatory manner. From the first contact, medical information is reviewed carefully to assess indications, feasibility and optimal timing of surgery. When needed, coordination with referring physicians abroad is established to ensure continuity before and after treatment.

On-site consultation and logistics

All patients benefit from an in-person preoperative consultation, including a dedicated anaesthesia assessment, medical optimisation and detailed perioperative planning. Organisational aspects such as scheduling, hospital admission and postoperative follow-up are addressed proactively to ensure a smooth and predictable course.

Surgical Care Aligned with International Standards

Surgical strategy and technology

Surgical strategies are individualised and based on current international standards. Minimally invasive robotic techniques are used as the primary approach whenever they provide clear benefits in terms of precision, safety and recovery. Emergency, oncological and complex cases are managed within the same structured framework.

Multidisciplinary collaboration

Multidisciplinary collaboration is an integral part of care. Depending on the clinical situation, coordination involves gastroenterology, oncology, radiology, pathology, nuclear medicine, genetics and rehabilitation specialists through appropriate boards and shared decision-making processes.

Perioperative Pathway and Recovery

Structured perioperative care

International patients are integrated into the same structured perioperative pathways as local patients. These include multimodal prehabilitation, nutritional optimisation and systematic immunonutrition, opioid-free pain management strategies and early mobilisation aligned with ERAS principles.

Discharge criteria and travel readiness

Patients remain hospitalised until predefined recovery criteria are achieved, ensuring safe progression and readiness for travel or return home. Clear postoperative instructions and follow-up planning are provided, with coordination of care continued after departure when indicated.

Discretion, Communication and Continuity

Communication and availability

Geneva Surgery places particular emphasis on clear communication, availability and discretion. Patients have direct access to their surgeon throughout the care process, ensuring clarity of information and continuity of decision-making.

Care philosophy

The objective is to deliver high-level surgical care while minimising organisational burden, allowing patients to focus on recovery within a calm and supportive environment.